My wife and I called a local HVAC provider to perform a service tune-up on our heating and cooling equipment. It was close to the end of fall and I knew the weather was going to get colder and much more icy. I didn’t want to wait until I was using the furnace everyday to make the appointment. I wanted to be home when the tune-up occurred, but I got called away to work at the last minute. I left my wife there to handle everything. Honestly, neither one of us expected any bad news from the service provider because our heating and cooling equipment were working just fine. I was surprised when I received a call from my wife. The heating and cooling technician checked our ductwork during the service appointment and the guy found a bunch of problematic areas that needed attention. The technician wanted to perform the repairs immediately, but my wife decided to call me for advice. I would have normally taken some time to get a second opinion, but my wife and I have been using the same HVAC provider for the past three years. They provide excellent service and quality repairs. I told my wife to let them make the repairs now. They were still working on the ductwork repairs when I got home from my meeting. The technician took some time to show me all of the areas that needed repairs. He found several holes and a place where the ductwork was barely connected to the next joint. I certainly wonder why no one found the damage during the last tune-up inspection.