Annoying smart temperature control with low battery

I reached out to the manufacturer of the smart temperature control plus I can’t get a response either

I recently had a brand modern temperature control installed in our house. I have lived in our modern house for about 15 years plus our seasoned temperature control was legitimately 10 years older than that so it’s legitimately time for an update. I thought it might be a great method to do some research on the newest technology plus temperature controls! After doing some online research I found that smart temperature controls are the way of the future. You can control the temperature of your house on your smart phone. I don’t have to worry about decreasing the air filters plus other maintenance because the app on your phone reminds you. So I called a local HVAC supplier plus they installed the smart temperature control for me. However, I suppose the HVAC worker that installed our smart temperature control didn’t guess what they were doing. Now I’ve had our smart temperature control for about two weeks plus it won’t stop bconnecting with a low battery alert. There’s no way I have a low battery but I can’t get a hold of anyone at the local HVAC supplier plus I legitimately don’t guess what to do. I reached out to the manufacturer of the smart temperature control plus I can’t get a response either. I suppose either the smart temperature control was not installed properly or I have a faulty device. I’m starting to get frustrated plus wish I had our seasoned temperature control, then maybe I should just go back in time plus never get the smart temperature control installed.

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