Shore store was icy cold since furnace was not working

I’d only had my favorite boots for a month when the heel broke.

It was a windy winter day and I was in a hurry to get home, so I did not watch where I was stepping.

The next thing I knew, I was flying off the ground and landed on my bum. Luckily I had my winter coat on, so I wasn’t hurt by the fall. When I stood up, I lost my balance again. My right heel had come loose and was on the verge of breaking particularly from my new boots. It was such a shock because I expected better quality, but that was what I got for shopping online in a store with few reviews. The next day I went to the shoe repair shop to get the boot fixed. When I entered the shop, it was almost as cold as outside since the AC was faulty. The shop owner had turned the heating and A/C unit on, but it was blowing a little heated air. That meant every client had to keep their coat on as we waited for our turn. After about an hour, the faulty air conditioning system shut down. The little warm air was gone and now the store was cold. We inquired if the owner had called a heating and A/C service. He told us he did, but they’d told him an AC expert would come by the shop the following day. The shoe repairman did not have a resting contract with the AC supplier. Hence never did regular AC service. It was a huge mistake since he had to close the shop until the next day when the air conditioning system mechanic came by to service it. I left the boot with him since it was tough to remain in a store without a working heating unit.